Founding Executive Council

  • Cynthia Barginere, MSN, RN, CHE
    Chief Nursing Officer
    Rush University Medical Center
  • Michael Bennick, MD
    Medical Director of the Patient Experience
    Yale-New Haven Hospital
  • John Bingham
    VP, Performance Improvement & Chief Quality Officer
    MD Anderson Cancer Center
  • Jeremy Boal, MD
    President, Mount Sinai Downtown and EVP & Chief Clinical Officer 
    Mount Sinai Health System
  • Adrienne Boissy, MD, MA
    Chief Experience Officer
    Cleveland Clinic
  • Pamela F. Cipriano, PhD, RN, NEA-BC, FAAN
    American Nurses Association
  • Kathi Cox, MBA
    SVP, Integrated Experience
    Texas Health Resources
  • Marilyn Dubree, MSN, RN, NE-BC
    Executive Chief Nursing Officer
    Vanderbilt University Medical Center
  • Jessica C. Dudley, MD
    Chief Medical Officer, Brigham and Women's Physicians Organization
    Vice President, Care Innovation, Brigham Health 
  • Cathy Duquette, PhD, RN
    Executive Vice President, Nursing Affairs
  • Rick Evans, MA 
    Senior Vice-President & Chief Experience Officer
  • Charlie Francis
    Senior Executive Vice President, Chief Strategy Officer
    Dignity Health
  • Sven Gierlinger
    Chief Experience Officer
    Northwell Health
  • Pam Guler, MHA, FACHE
    Chief Experience Officer
    Adventist Health System
  • Redge Hanna, NHA
    Corporate Director, Service Performance, Emory Healthcare
    Adjunct Instructor Emory Rollins School of Public Health




  • Thomas Howell, MD
    Medical Director, Patient Experience
    Mayo Clinic Health System
  • Anna J. Kiger, DNP, DSc, MBA, RN, NEA-BC
    Chief Nurse Officer
    Sutter Health
  • Gay Landstrom, PhD, RN, NEA-BC, FACHE, PCC
    SVP & Chief Nursing Officer
    Trinity Health
  • Vicki LoPachin, MD, MBA, FACP
    Chief Medical Officer & Senior Vice President
    Mount Sinai Health System
  • Thomas Miller, MD
    Chief Medical Officer
    University of Utah Hospitals & Clinics
  • Tamra Minnier, RN, MSN
    Chief Quality Officer
    University of Pittsburgh Medical Center
  • Tony Padilla, MBA
    Vice President, Patient Experience
     The City of Hope National Medical Center
  • Ghazala Q. Sharieff, MD, MBA
    Corporate VP, Chief Experience Officer
    Scripps Health
  • Linda Talley, MS, RN, NE-BC
    Chief Nursing Officer
    Children's National Health System
  • Alison S. Tothy, MD
    Associate Professor
    University of Chicago Medicine
  • Sean Uiterwyk, MD
    Senior Medical Director
    Atrius Health
  • Giridhar Venkatraman, MD
    Associate Quality Officer
    Dartmouth-Hitchcock Medical Center
  • Nidia Williams, PhD, MBB, CPHQ, FNAHQ
    Vice President, Operational Excellence