Founding Executive Council

  • Michael Bennick, MD
    Medical Director of the Patient Experience
    Yale-New Haven Hospital
  • Jeremy Boal, MD
    President, Mount Sinai Downtown and EVP & Chief Clinical Officer 
    Mount Sinai Health System
  • Adrienne Boissy, MD, MA
    Chief Experience Officer
    Cleveland Clinic
  • Pamela F. Cipriano, PhD, RN, NEA-BC, FAAN
    American Nurses Association
  • Marilyn Dubree, MSN, RN, NE-BC
    Executive Chief Nursing Officer
    Vanderbilt University Medical Center
  • Rick Evans, MA 
    Senior Vice-President & Chief Experience Officer
  • Sven Gierlinger
    Chief Experience Officer
    Northwell Health
  • Pam Guler, MHA, FACHE, CPXP
    Vice President, Chief Experience Officer
  • Redge Hanna, NHA
    Corporate Director, Service Performance, Emory Healthcare
    Adjunct Instructor Emory Rollins School of Public Health
  • Thomas Howell, MD
    Medical Director, Patient Experience
    Mayo Clinic Health System
  • Anna J. Kiger, DNP, DSc, MBA, RN, NEA-BC
    Chief Nurse Officer
    Sutter Health




  • Bradley B. Kruger, MA Ed., MBA
    System VP Patient Experience, Volunteer Services, Global & Executive Health
    Advocate Aurora Health
  • Gay Landstrom, PhD, RN, NEA-BC, FAONL, FACHE, PCC
    SVP & Chief Nursing Officer
    Trinity Health
  • Vicki LoPachin, MD, MBA, FACP
    Chief Medical Officer & Senior Vice President
    Mount Sinai Health System
  • Julie Kennedy Oehlert, DNP, RN
    Chief Experience and Brand Officer
    Vidant Health
  • Tony Padilla, MBA
    Vice President, Patient Experience
     The City of Hope National Medical Center
  • Bianca Radney, MBA
    Vice President, Patient & Family Experience
    Texas Health Resources
  • Ghazala Q. Sharieff, MD, MBA
    Chief Medical Officer
    Scripps Health, San Diego
  • Linda Talley, MS, RN, NE-BC
    Chief Nursing Officer
    Children's National Health System
  • Alison S. Tothy, MD
    Associate Professor
    University of Chicago Medicine 
  • Amy Triola, RN, BSN, MBA
    Director of Patient Experience
    University of Pittsburgh Medical Center 
  • Nidia Williams, PhD, MBB, CPHQ, FNAHQ
    Vice President, Operational Excellence
  • Mike Woodruff, MD
    Chief Patient Experience Officer
    Intermountain Healthcare